How to Avoid Scams and Hire Safe Moving Help

Moving is stressful enough without the added worry that your movers might wreck your stuff or, worse, try to put one over on you. We have listed a few suggestions on how to avoid these On-Line Scammers, what to look for, and ways these guys are ripping off the consumer. No matter who you decide to hire, we hope this information assists you in choosing a reputable moving labor provider and helps you to avoid a moving scam!

On-line Classified Ad Scams: Places like Craigslist, Kijiji, Backpage.com............ This is a good place to find local moving companies. however I suggest that you really do your homework here. Especially with Craigslist, many moving scam companies thrive with these forums. Many advertise that they are professional movers but in reality they are untrained guys and their only moving experience is loading some friends junk into a pick-up in the middle of the night. (ask questions;verify: suggestions below)

Insurance-Damages Scam: Several guys are advertising that they are insured. Upon checking, I have found that most have no insurance coverage and therefore are committing fraud! DO NOT HIRE THEM! Legitimate companies provide protection for their customers through an insurance carrier that issues them a certificate of insurance and explanation of coverage for both them and there customers. ASK FOR A COPY!

Search Engines: This is the first place I would recommend you looking to find local moving companies. Go to places like Google and type-in this phrase: “Moving labor in (enter your city here)”. Example, type in search bar: "moving labor phoenix" This brings up a listing of your local moving companies that have registered themselves with those search engines.

ONLINE REVIEWS BEWARE: So many companies are simply having friends/others post great reviews. Just because a company has great reviews doesn't mean there real. Sometimes negative reviews are posted by competitors/others and are not always accurate either. DO NOT COUNT ON REVIEWS ALONE TO MAKE A DESICION.

AVOID BEING SCAMMED! ASKING JUST A FEW QUESTIONS, THEN VERIFYING THE INFORMATION, CAN HELP YOU FROM BECOMING THE NEXT VICTIM OF A SCAM!

1. Are they Licensed or at least have a Business Trade-Named? Have them email you a copy or check for yourself. The Arizona Secretary of State offers an online registered name search:  http://www.azsos.gov/scripts/TNT_Search_engine.dll  It will also give you there address. You may find they do not even exist!
2. Are they Insured? Any reputable moving company carries insurance-ASK FOR A COPY TO BE EMAILED TO YOU!!! Ask for a copy of there insurance certificate with there coverage's attached. Any reputable moving company would be more than happy to do so!  Don't just take there word for it. Most companies out there claiming to be insured are NOT! If they cannot produce any documents they are not telling the truth!
3. Do they have a website, Professional Email Address or/or Blog? (Any reputable company has a website these days) An example: www.abcmovers.com with a business email of contact@abcmovers.com shows credibility over a guy giving you an email address of mike43@gmail.com with no website, be leery!!!
4. When you call them, do they answer with their company name? or just hello, moving help, or something other than there business name.  Many of these scammers change there names frequently and own no such business as they advertised. Any reputable company answers the phone by there Business Name.
5. Do they have low ball prices? If it sounds to good to be true, your most likely hiring day labor or a couple of guys looking to make some side money, not professional movers!! Good service traditionally isn't the cheapest and the cheapest service usually isn't good! Legitimate companies that provide protection for their customers incur substantial costs to provide insurance coverage, trained professional movers and professional equipment. It stands to reason that their rates are a little higher.
6. Ask that they email you a copy of there phone quote. Don't be caught of guard on moving day. I see this complaint constantly from consumers that have no recourse because they did not get it in writing! One of the number one complaints from consumers-additional-hidden fee's like stair fee's,  fuel charges and travel fee's, not explained until the day of there move, forcing you to pay more than you bargained on!
7. Ask them what forms of payments they take. If someone tells you they only accept cash, run for the border. Any reputable business takes credit cards or uses a credit card processing company such as PayPal.

We hope this information helps protect consumers like you and others from being scammed. If you or someone you know has been scammed, please report it!  

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